Privacy Policy

Last updated: August 9, 2019

InfoMentor ehf is dedicated to protect privacy and confidentiality. This privacy policy describes how InfoMentor ehf processes Askja‘s users personal data.

Introduction

Askja is operated by InfoMentor ehf, a software company which has developed educational solutions to support teaching and learning for over twenty years. Askja provides a planning tool inside Microsoft Teams to organise teachers resources. It allows teachers to create, edit and upload long- and short term plans. Furthermore, Askja provides easy navigation to stored resources needed for the day, by providing a ‘link to calendar’ option. Although developed for teachers and those working within education, Askja enriches any document-rich sector that would profit from a file organisation system that encourages collaborative working.

Askja can be found in the Education Catalogue. To use Askja, the school or teacher (hereafter the user) therefore, needs to have a Microsoft Education Licence. The user is the data controller of the information he creates, uploads or shares to Askja and is to ensure that this processing is fair and lawful (see Terms of Use). InfoMentor ehf is the data controller regarding the process of personal data the user shares with the company when adding Askja to Microsoft Teams.

Personal data

When a user adds the Service, we collect: DisplayName, Email address, TenantId, Office365Id and the IP Address to be able to identify the user and administer the account. This is used only for the purpose of improving the Service.

Data Storage

The data is stored within EU/EES and the service runs in Microsoft‘s Azure Cloud Service (North Europe), which is located in Ireland. No transfer of the data for external parties will take place. The Askja database stores plan names, file names and links to the SharePoint URLs, meaning the content of the files itself can‘t be accessed by Askja Team members.

Web Storage

Askja uses HTML5 LocalStorage to optimise user experience. LocalStorage stores data on the user‘s computer enabling faster load times. Unlike Cookies LocalStorage is not readable except by the user‘s browser and is not sent to the server. Askja does not use LocalStorage to track users. The user can erase all LocalStorage by clearing the browsers cache.

Security

InfoMentor ehf as data controller and data processor, is strongly committed to process personal data with the appropriate security measures to ensure its protection. InfoMentor ehf operates according to the requirements of ISO-27001 information security standards. All security measures that are taken are based on data classification and data process impact assessments. The company has a written security policy and conducts a regular data processing risk assessment. A regular review and assessment of the effectiveness of technical and organizational security measures for ensuring the security of all processing of data is conducted and is led by InfoMentor’s Data Security Officer.

User rights

All data subjects from whom InfoMentor ehf collects personal information has the right to know what information is collected and stored about them within the company. This privacy policy has identified what information in detail and for what purpose. Users can request access to their personal information and ask InfoMentor ehf to correct any inaccuracies in the personal information. Users also have the right to object to data processing or have their personal information erased or deleted by contacting InfoMentor’s Data Protection Officer (dpo@infomentor.is).

Changes and revision

Please note that this Privacy Policy will be regularly reviewed and may change accordingly, as to reflect change of the service, InfoMentor’s business operation, handling of personal data and laws at any given time.

Complaints

If a user believes that the processing of personal information at InfoMentor ehf in any case does not comply with applicable data protection laws or regulations and does not adhere to safe data processing methods, they can send an complaint or notice to our Data Protection Officer (dpo@infomentor.is). Users have also the right to seek out the appropriate Data Protection Authority if they believe their privacy rights have been infringed upon or if they believe privacy laws have been broken.

Contact

If there are any concerns, comments or requests about this Privacy Policy and processing of the personal data, please contact our Data Protection Officer (dpo@infomentor.is).